This Guide Has All You Need to Find Home Care in Massachusetts

April 25, 2018

Now in its 12th edition, the Guides to Private Home Care Services have connected tens of thousands of families with the home care agencies that can help them care for their families and loved ones.

Need a primer on what home care can do? Don’t know how to pay for it? Don’t know how to select an agency, whom to trust, or what agencies are available in your are? This free directory answers all of your questions.

Click the images above to order.

 

Screenshots from the directories.

Looking for something more comprehensive? the Resource Directory is intended for professionals and others who make regular referrals to home care, the Private Care Guides are designed for consumers and are always available at no charge.

Return to www.thinkhomecare.org.


Something for Everyone at 2018 NEHCC!

March 16, 2018

nehcc-2018-logo

There is something for everyone at the 2018 New England Home Care & Hospice Conference and Trade Show. See below just some of the topics that may be suited for you!

Clinical Directors

  • Stop Sepsis at Home: Learn from the Home Care Association of NY on how to equip your clinicians with educational/preventative, screening and follow-up tools to combat sepsis.
  • CoP Compliance: Discuss which key performance indicators have the most impact on quality and client outcomes.
  • Developing and Maintaining a Wound Care Program: Learn about the operational and clinical aspects of creating and/or maintaining your wound care program. Hear real agency examples of using best practices and guidelines and much more!
  • Emergency Preparedness Table Top: Join your peers to take part in a realistic table top simulation.

Quality

  • Communicating with CMS: Get a primer into the new patient-centered language of CMS
  • Metrics for CoP Compliance: Discuss which key performance indicators have the most impact on quality and client outcomes
  • Optimizing Operations Through Data Collection and Dissemination: Examine the changing healthcare landscape and focus on making operational decisions based on data. 

Private Duty

  • How the Age-Friendly Communities Movement Builds Partnerships: Hear local examples of how home care agencies can be involved in the movement to create “Age-Friendly Communities”
  • The Patient Experience: Learn strategies, action items, and tools to enable your agency to achieve improved patient experience while managing all other operational demands.
  • Problem Solving for Clients with Dementia: Learn how to engage direct care staff in active observation of the client, gather information, investigate and examine behaviors, and strategic problem solving. 

CEO

We have carved out an entire CEO track for you to enhance your skills and knowledge as well as engage with panelists, and peers.

  • Employee Recruitment and Retention: Hear successful and unsuccessful strategies to attract and retain top-tier talent.
  • Population Health: Gain the knowledge base you need to make decisions for the population you serve.
  • Home Health Groupings Model (HHGM): Learn from experts on how the final prospective payment system promises to offer the industry direction what what it means for agency strategy and capability heading into 2019.

Therapy

  • Embracing Our Physical Therapy and Occupational Scope of Practice in Home Care: This session will explore how therapy in the home has evolved and expanded and how this impacts you, your patients and your agency. 

Human Resources

  • Employment Law: Examine how various employment laws apply to the home care workforce and understand how to make sure your agency follows these laws and integrates in practice and your employee handbook.
  • Employee Retention: Learn specific approaches on how an agency can better engage the highest performers while still holding the lowest performers accountable and analyze the changing staff dynamics.
  • Engaging the Millennial Workforce: Hear how engaging the growing millennial workforce and understanding their mindset and motivation will be key for your agency in defining duties, assessing skill sets and identifying team leaders.

Finance

  • CFO Panel: Address management concerns, discuss operating efficiencies and internal financial controls and performance indicators.
  • How Population Health and Telemedicine Affect the Bottom Line: Learn how telehealth will show advancement in terms of improved patient satisfaction, increased patient census, reduced cost of care, and decreased nursing visits. 

Hospice & Palliative Care

  • Creating a Pediatric Palliative Care Program: Learn about the interface and collaboration between home care and hospital programs as well as the use of the National Consensus Project to guide current and future program development.
  • The Patient Experience: Learn strategies, action items, and tools to enable your agency to achieve improved patient experience while managing all other operational demands.
  • Ethics of Patient Choice and Aid-In Dying: Discuss how death with dignity/ aid-in-dying laws present new and evolving ethical and legal challenges for agencies in the states where it is legal, or where legislation is pending. 

There are even more break-out sessions to learn from and 5 keynotes not even mentioned! Be sure to take a look at the full brochure to learn about ALL sessions being offered at this years conference!

Go to http://www.NEHCC.com for more information and to register today!

NEHCC brochure twitter


Talking Home Care Episode 3: Andrea Cohen on Challenges and Successes for Private Home Care

August 9, 2017
Andrea Cohen

Andrea Cohen

The Talking Home Care podcast returns after a summer hiatus. In this third episode, Pat Kelleher talks with Andrea Cohen, co-founder and CEO of HouseWorks, one of the largest and most successful private care home care agencies in Massachusetts. Topics include:

  • A primer on private care home care (what it is, who it serves, what it offers, is it affordable, etc.);
  • How private care agencies earn their clients’ trust;
  • How technology empowers agencies and families alike;
  • What private care agencies are doing to overcome workforce challenges; and
  • What the future holds for the industry in the post-Baby Boom years.

You may directly download the podcast here (Length: 27’54”; Size: 13 MB).

Talking Home Care LogoHost: Patricia Kelleher, Executive Director of the Home Care Alliance of Massachusetts.

Guest: As the co-founder and CEO of HouseWorks, Andrea Cohen’s vision crystalized over 20 years ago when she took care of both of her parents. HouseWorks’s fundamental innovation has been an entrepreneurial approach to service delivery that returns a sense of control to adult children and their parents.

Don’t want to miss the next episode of Talking Home Care? Subscribe through iTunes, Google Play, or enter the following in your podcast app:

https://thinkhomecare.wordpress.com/category/talking-home-care-podcast/feed/

Links:

  1. Secora Care.  A secure, passive, and private remote-monitoring platform.
  2. The Conversation Project. Talking about elders’ wishes for end-of-life care.
  3. Laurie Orlov’s Tech-Enabled Home Care Report.

Return to www.thinkhomecare.org.


Advocacy Alert: Gain Support for the Home Care Oversight Commission

June 6, 2016

The roughly $40 billion that will make up the legislature’s FY17 proposal must first go through a six-member “conference committee” that will negotiate on differences between the House and Senate budget versions.

Included in the Senate version was a special commission that will study, discuss, and make recommendations on separate policies for state-based oversight of home health and private-pay home care agencies. It will take advocacy to ensure that this important provision is included in the conference committee’s negotiated budget, and action can be taken through the HCA’s Advocacy Center.

Simply fill out the contact forms and hit “send” to help gain support for the Home Care Commission!

The Commonwealth is one of five states without either licensure or a “certificate of need” process for home health care services. Massachusetts has also recently experienced rapid growth in the number of “certified” home health agencies. The related and significant spike in MassHealth spending has forced the state to establish program integrity measures on these agencies.

Likewise, private-pay home care agencies across the state that provide mostly non-medical support services in the home have no state oversight and a study commission is needed to determine the best solution.

The Alliance will continue to update it’s members on this proposal.

Return to www.thinkhomecare.org.


Senate Advances Home Care Commission in Budget

May 27, 2016

In a $39.5 billion budget, the Senate advanced Home Care Alliance priorities, namely a special commission that will study and make recommendations for state oversight of home care.

The commission would create a separate set of recommendations for certified home health and also private pay agencies. The group would include three representatives from each type of agency (certified and private-pay) as part of the membership along with policymakers, administration officials, and many others. During the Senate’s deliberations on more than 1,300 amendments, the Massachusetts Nurses Association and the MA Chapter of the National Academy of Elder Law Attorneys.

Unfortunately, efforts to gain payment increases for home health aides and homemakers were not approved despite collaboration with the Home Care Aide Council, Mass Home Care, and several dedicated Senate offices. Senator Joan Lovely (D-Salem) spoke well in debate on behalf of a home health payment review and Senator Barbara L’Italien (D-Andover) fought for inclusion of home health aide payment, in particular. Senator Patricia Jehlen (D-Somerville) and Senator Sal DiDomenico (D-Everett) also helped lead an effort to advance home care rates.

On a positive note,an amendment was defeated that would have created a publicly-available registry of home care workers that aimed to list private information.

In addition, the Senate approved a pilot program of just over $1 million that expands income eligibility standards for services coordinated through Aging Service Access Points.

Other notable items in the Senate’s budget include the following:

  • A feasibility study on allowing spouses to be paid caregivers under MassHealth.
  • Allowing a leave of absence for nursing home residents under MassHealth (20 medical leave days and 10 non-medical leave days).
  • A fund created from fines and penalties relative to patient abuse in nursing homes that funds the prevention of such action through staff training and education, enhanced inspections, and relocating residents to other facilities.
  • $20.5 million for the Nursing Home Quality Jobs Initiative as part of SNF Supplemental Rates.
  • $200,000 for Geriatric Mental Health Services.

The HCA thanks its members for the hundreds of emails and phone calls to Senators during the past two weeks. The state budget process moves on to a conference committee process where the House and Senate negotiate differences between their two FY17 proposals. The Alliance will continue to push for the commission to establish oversight measures as well as other items to strengthen home care.

Return to www.thinkhomecare.org.

 


Alliance Fall Conferences: Private Care and Financial Management

November 10, 2015

 

 

 

The Home Care Alliance is hosting two great conferences in the next coming weeks. Check out the information below to learn more about next weeks Private Care Conference and the Financial Conference being held on December 1st.
Private Care Conference top

The 2015 Private Care Conference is just a little over a week out but it is not too late to register! Come out to the College of the Holy Cross in Worcester, MA on Thursday, November 19th to listen to a stellar line-up of speakers.

Topics to be covered include:

  • Recruitment & Retention with Maggie Keen of myCNAjobs.com
  • Advocacy with HCA’s own James Fuccione
  • Sales & Marketing with Merrily Orsini of CoreCubed
  • Technology with Michael Radice of ChartaCloud
  • and Wage & Hour Compliance with Anita Maietta of the AG’s Office

Click to see the full Private Care Agenda and Registration

To register online, click here.

Financial Management top

HCA is proud to announce the office agenda for the annual Financial Management Conference being held on December 1st at the Waltham Woods Conference Center in Waltham, MA. Value Based Purchasing … ACO Contracting … Post-Acute Transitions … Agency CEOs and CFOs face a rapidly-evolving financial environment that brings huge challenges.  Gain tools and knowledge to help your agency succeed and thrive, from nationally-recognized expert speakers such as:

  • Teresa Lee of the Alliance for Home Health Quality & Innovation
  • Chris Attaya of Strategic Healthcare Programs
  • Rob Simione of Simione Healthcare Consultants
  • Jeanne Ryan, MA, OTR, MBA
  • and Jessica Hatch of MAeHC

Click to see the Financial Conference Agenda and Registration

To register online click here.

For any questions contact Megan Fournier at mfournier@thinkhomecare.org or 617-482-8830.


Advocacy Alert: Help Advance Private Home Care Oversight

July 23, 2015

Last December, the Massachusetts Department of Labor Standards (DLS), which is a division of the Executive Office of Labor and Workforce Development (EOLWD), finalized regulation that removes private pay home care agencies from the Employment Agency Regulation.

This change, while a welcomed clarification, has left private home care agencies without any state oversight, which means that anyone can open up an agency and can start accepting out-of-pocket payment for providing non-medical supportive services to individuals in their home.

Governor Charlie Baker’s administration has provided a unique opportunity to advocate for reasonable state oversight of private home care agencies. Specifically, they are seeking feedback on how to clarify and streamline Massachusetts regulations across the board via a special webpage called “A Clearer Code.”

The Home Care Alliance of Massachusetts is asking agencies, home care workers and advocates to take the following steps to help home care consumers gain the protection and peace of mind they deserve:

Visit this website: http://www.mass.gov/anf/a-clearer-code-regulatory-reform.html

…And please fill out the online form as follows:

  • Name (optional):
  • Company/Organization (if applicable) (optional):
  • Address (optional):
  • Primary Phone (optional):
  • Email (optional):
  • CMR Number: 429 CMR 10.00
  • General Regulatory Themes: Select either Elders, Health Care, or Licensing & Permitting
  • Please list the Agency or Agencies affiliated with this regulation: Executive Office of Labor & Workforce, Executive Office of Elder Affairs, Office of Consumer Affairs & Business Regulation, Executive Office of Health and Human Services.
  • Describe the regulatory issue or observation: When this regulation was amended, it dropped state oversight of private-pay home agency services. There are now literally hundreds of private home care agencies operating unlicensed and unregulated. Massachusetts consumers, especially the elderly, deserve better.
  • Suggestions for easing regulatory compliance: We need the Governor to name a commission to study and make recommendations on private home care licensure standards as soon as possible. Home care agencies and the Home Care Alliance of Massachusetts needs to be at the table to determine the proper direction for quality services, ethical business practice and consumer protection for vulnerable seniors.

Return to www.thinkhomecare.org.


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