Full Quality & Compliance Conference Agenda Now Available!

March 20, 2018

Join us for our first annual Quality & Compliance Conference being held on Thursday, March 29th in Worcester, MA. This conference has been created due to the overwhelming new regulations that agencies need to understand to remain compliant.

After surveying members, HCA determined some of the most important topics that will be discussed during this full day conference.

Members are able to register for the LOW price of $50/person.
5 Nursing CEUs will be awarded!

The agenda is as follows:

 

 

  • ADRs, Pre-Payment Reviews, Post-Payment Audits and Suspensions – Navigating Medicare’s Administrative Appeal Process.
    Robert W. Liles, J.D., M.B.A., M.S., Managing Member, Liles Parker Attorneys & Counselors at Law
    Pre-payment reviews are now being conducted by both UPICs and ZPICs. While the government has placed some restrictions on their use, contractors continue to exercise great latitude in their scope and the length that they are imposed. Similarly, contractors remain in control of post-pay-ments conducted and suspension actions recommended to CMS. In this presentation, Robert W. Liles, J.D., will discuss these enforcement actions and outline the adverse impact each action can have on your agency and discuss your rights under the Administrative Appeal Process.
  • The COPs are Here, is Your Agency Complying?
    Susan M. Filshie, RN, Director of Clinical Consulting, QIRT
    The Conditions of Participation have been here since January, here is what we are seeing that is wrong! Quality in Real Time consults their clients regulary on the new home health standards. Filshie will take a deep dive into what what they have seen regarding the COPs and will give you the steps needed to ensure you are complying with the new regulations. A major focus will be spent on Patient Rights, which has been pinpointed as one of the more “heavy hitters” for the industry.
  • Developing a QAPI Project and the Fundamentals to Make it Successful
    Cheryl Pacella DNP, HHCNS-BC, CPHQ, COS-C, HCS-D, CAP Consulting
    We all celebrated the fact that quarterly record reviews and an annual agency evaluation are no longer required under the new Conditions of Participation. HOWEVER, agencies do need to comply with a robust Quality Assessment and Performance Improvement (QAPI) program. We need to utilize data from record reviews and various reports to prioritize Performance Improve-ment Projects (PIPs). Agencies need to identify at least one QAPI project by July 2018. So where do you start? The goal of this program is to help you identify target areas and provide you with the tools to implement a successful Plan of Action.
  • Panel Discussion: Real Examples of Successful Performance Improvement Projects
    Suzanne Clark, PT, DPT, GCS Direction of PI & Education, NVNA and Hospice
    Melinda Monteverde, RN, MSN, WCCN, Executive Director of Nursing Operations, Steward Home Care
    Kate Mercier, Vice President of Operational Excellence, Brockton VNA
    Three Home Health Agenices in Massachusetts have been put together to show real example of successful Performace Improvement Projects. Panelists will explain how they implemented their projects, what worked, and what didn’t. Q&A time will be available!

DOWNLOAD THE FULL AGENDA HERE!


Something for Everyone at 2018 NEHCC!

March 16, 2018

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There is something for everyone at the 2018 New England Home Care & Hospice Conference and Trade Show. See below just some of the topics that may be suited for you!

Clinical Directors

  • Stop Sepsis at Home: Learn from the Home Care Association of NY on how to equip your clinicians with educational/preventative, screening and follow-up tools to combat sepsis.
  • CoP Compliance: Discuss which key performance indicators have the most impact on quality and client outcomes.
  • Developing and Maintaining a Wound Care Program: Learn about the operational and clinical aspects of creating and/or maintaining your wound care program. Hear real agency examples of using best practices and guidelines and much more!
  • Emergency Preparedness Table Top: Join your peers to take part in a realistic table top simulation.

Quality

  • Communicating with CMS: Get a primer into the new patient-centered language of CMS
  • Metrics for CoP Compliance: Discuss which key performance indicators have the most impact on quality and client outcomes
  • Optimizing Operations Through Data Collection and Dissemination: Examine the changing healthcare landscape and focus on making operational decisions based on data. 

Private Duty

  • How the Age-Friendly Communities Movement Builds Partnerships: Hear local examples of how home care agencies can be involved in the movement to create “Age-Friendly Communities”
  • The Patient Experience: Learn strategies, action items, and tools to enable your agency to achieve improved patient experience while managing all other operational demands.
  • Problem Solving for Clients with Dementia: Learn how to engage direct care staff in active observation of the client, gather information, investigate and examine behaviors, and strategic problem solving. 

CEO

We have carved out an entire CEO track for you to enhance your skills and knowledge as well as engage with panelists, and peers.

  • Employee Recruitment and Retention: Hear successful and unsuccessful strategies to attract and retain top-tier talent.
  • Population Health: Gain the knowledge base you need to make decisions for the population you serve.
  • Home Health Groupings Model (HHGM): Learn from experts on how the final prospective payment system promises to offer the industry direction what what it means for agency strategy and capability heading into 2019.

Therapy

  • Embracing Our Physical Therapy and Occupational Scope of Practice in Home Care: This session will explore how therapy in the home has evolved and expanded and how this impacts you, your patients and your agency. 

Human Resources

  • Employment Law: Examine how various employment laws apply to the home care workforce and understand how to make sure your agency follows these laws and integrates in practice and your employee handbook.
  • Employee Retention: Learn specific approaches on how an agency can better engage the highest performers while still holding the lowest performers accountable and analyze the changing staff dynamics.
  • Engaging the Millennial Workforce: Hear how engaging the growing millennial workforce and understanding their mindset and motivation will be key for your agency in defining duties, assessing skill sets and identifying team leaders.

Finance

  • CFO Panel: Address management concerns, discuss operating efficiencies and internal financial controls and performance indicators.
  • How Population Health and Telemedicine Affect the Bottom Line: Learn how telehealth will show advancement in terms of improved patient satisfaction, increased patient census, reduced cost of care, and decreased nursing visits. 

Hospice & Palliative Care

  • Creating a Pediatric Palliative Care Program: Learn about the interface and collaboration between home care and hospital programs as well as the use of the National Consensus Project to guide current and future program development.
  • The Patient Experience: Learn strategies, action items, and tools to enable your agency to achieve improved patient experience while managing all other operational demands.
  • Ethics of Patient Choice and Aid-In Dying: Discuss how death with dignity/ aid-in-dying laws present new and evolving ethical and legal challenges for agencies in the states where it is legal, or where legislation is pending. 

There are even more break-out sessions to learn from and 5 keynotes not even mentioned! Be sure to take a look at the full brochure to learn about ALL sessions being offered at this years conference!

Go to http://www.NEHCC.com for more information and to register today!

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HCA Partners with Other State Associations to Offer Valuable Webinars

March 1, 2018

HCA prides itself in providing the most current, important, and in demand educational topics for our members. To do this, we sometimes partner with sister state associations who are willing to offer their programs at member rates. Below you will find some upcoming webinars that are being made available to all HCA of MA members!

Operational Lessons Learned from a Disaster Plan That Didn’t Work
March 7: 1:00-2:30PM

This case study will help your agency better prepare for the unthinkable. Hear the experience of an agency that worked with local and regional groups to develop a comprehensive disaster plan only to discover IT DIDN’T WORK!! Emergency preparedness will be a top priority in upcoming surveys. Failure to comply can result in serious financial penalties, or even loss of your agency’s license. Take the steps necessary to create a plan that works.

Learn More and Register

The Aide’s Role in Confidentiality and HIPAA
March 8: 3:00-4:00PM
This workshop will focus on assisting your In-Home Aides in understanding HIPAA and confidentiality guidelines. This workshop will offer practical tips to ensure that the para-professional adheres to the required privacy standards. Also included: the impact of social media such as Facebook, My Space, YouTube and cell phones, text messages, etc.

Learn More and Register

Re-Imagining the Plan of Care: A Pyramid Model
March 22: 1:00-2:30PM
There are many ways to build a plan of care – but how do you know that the one you are using is effective, comprehensive and will support strong clinical care in the home?

The “Pyramid of Care” uses the comprehensive OASIS assessment you already have as the foundation. Explore the process of identifying critical areas that become the goals of the plan of care, and transform these into skilled interventions. This process will be easy for your clinicians to grasp and implement, will enable them to clearly support skill in each visit, and achieve measurable improvement in the outcome goals attached to each plan.

Learn More and Register

Understand PT & OT Functional Tests: Selecting & Interpreting the Best Assessment Tools
April 5: 1:00-2:30PM
There are so many assessment tool options available to home care, but so little time to research them all! Home care physical therapist and educator Ernest Roy has taken the deep dive to provide webinar participants with an evidenced-based review of tests suitable for field use by Physical and Occupational Therapists. Roy will focus on data norms for specific populations, as well as highlight minimal clinically important differences as well as specificity and sensitivity. Utilize the data you collect from intake to discharge, and improve your functional testing efficacy.

Learn More and Register

The Aide’s Role in Assisting a Patient with Chronic Pain
April 12: 3:00-4:00PM
Our world is aging. The elder population may falsely believe that because they are aging that pain is a normal part of living and is therefore not reported or managed. Since the majority of our patients seen in the home are elderly, this webinar will provide an overview of symptoms the aide may observe and the aide’s role in providing care to those patients experiencing pain.

Learn More and Register


2017 New England Home Care & Hospice Conference and Trade Show Speaker Proposal Deadline Approaching!

December 28, 2016

NEHCC SPEAKER PROPOSAL SUBMISSIONS NOW DUE BY DECEMBER 31st!

With the holidays around usNEHCC-2015-Logosm, the NEHCC committee wanted to provide the gift of a deadline extension! To date there have been many qualified and appealing submissions but it is no longer too late to submit your own presentation!

The NEHHC welcomes Speaker Presentation applications from a diverse audience of home health and healthcare experts.

SUBMIT YOUR PROPOSAL HERE!

The New England Home Care & Hospice Conference and Trade Show is designed for senior and mid-level administrative and clinical staff. The conference features multiple keynote sessions, workshops, and intensive programs. Topics are designed to meet the needs of all agencies, including Medicare-certified, private duty, and hospices. The New England Home Care & Hospice Conference and Trade Show is the region’s premier event for home care and hospice agencies. It’s hosted by the six New England state home care Associations, which collectively represent nearly 400 organizations. This coming year, the conference returns to the Radisson Hotel Manchester May 16 – 18, 2017.

Go to www.NEHCC.com for more information about the conference!

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Everything You Want to Know About eLearning Partnership with Corridor Group in One Place

November 30, 2016

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The Home Care Alliance of Massachusetts has partnered with the Corridor Group to provide an exciting new membership benefit. Corridor Campus eLearning is an online program that provides orientation and ongoing education for all levels of staff, allowing you to streamline training across your organization while providing Continuing Education Credits. Topics of the 150+ courses offered include ICD-10, Sexual Harassment, Alzheimer’s, HIPAA, Infection Control, and much more!

Home Care Alliance member agencies receive a discounted rate on Corridor Campus, paying the lowest per user fee they offer. Along with this great offer, our members will also have the opportunity to receive a 15% discount on any other Corridor products they purchase.

After the partnership was announce this summer, the Home Care Alliance held an informative webinar that introduced the software and did a brief demo. All information about this partnership including the recording of the webinar is available at www.thinkhomecare.org/Corridor. Take a look at this great opportunity to save your agency money while receiving great education for your staff!

If you have any questions about this partnership you can contact Megan Fournier at mfournier@thinkhomecare.org

Click Here to go to eLearning Partnership Page to Learn More!


Educational Calendar Updates

November 15, 2016

As you probably know, the Home Care Alliance of MA is constantly adding new programs in our calendar, especially with all that is changes in our industry. Please see below some new (and old) programs that we have to offer over the next few weeks:

Thursday, November 17th: “Coping with Chaos: Compliance Climate 2016”

Home Health and Hospice agencies must continue to navigate a chaotic environment with no end in sight.  Get clarity on what the government enforcement agencies and contractors are focusing on in 2016-2017.  Learn how to formalize processes and systems to capture key payment and clinical documentation concerns to avoid overpayment requirements and disclosures, including use of PEPPER data.  Understand how to approach communications and requests from the MACs, ZPICS, the OIG and the DOJ. Finally, take control of your agency’s health and survival by committing to a sound ethics and compliance program framework and evolving ethics and compliance activities.

 *NEW*Tuesday, November 29th: “Medicare B Home Nurse Practitioner Program”

Certain outpatient therapy and other Medicare services may be furnished by a home health agency (HHA) to individuals who are not homebound or otherwise are not receiving services under a home health plan of care (POC) using Medicare Part B billing. As of January 1, 2016, Medicare expanded this list to include advance care planning as a billable service provided by either a physician or a nurse practitioners.  Hear how one agency has developed and successfully used Part B Billing to expand the scope of their community services.

 *NEW*Wednesday, November 30th,, and Wednesday, December 7th: “Riding the Wave: OASIS C-2 Changes”
Oasis-C-2 is just over a month away; are your clinicians aware of all the changes? Come join the HCA for training on the structure and content changes in the OASIS-C2 data set that are effective January 1, 2017. These new items can impact your quality scores and re-imbursement; so be sure your clinicians are familiar with the changes.

*Western MA date and location TBD*

 *DATE CHANGE*Monday, December 5th: “The Gold Standard: Understanding the Background and Importance of Compression for Wound Care Patients”

Compression plays a vital role in both wound healing and reduction of wound recurrence.  Participants will increase their understanding of lower extremity ulcer presentation, compression types, options, dosage and how each can ultimately impact success and outcomes. In the home health arena, it is vital to clearly understand current options available to maximize clinical effectiveness and cost-efficiency.

 Tuesday, December 6th: “Financial Management Conference” *NOTE AGENDA ADDITION: Medicare PPS Changes for 2017*

Agency CFOs and CEOs will be well served by joining HCA on December 6 in Norwood for the Annual Financial Managers Conference. This year’s event features a stellar line-up of expert panels including speakers on Value-Based Purchasing, Revenue Cycle Management, Bundled Payments, and HIPAA/ Cyber Security

 Thursday, December 8th: “The Aide’s Role in Understanding Mental Health Disorders”

This presentation will explore some mental health disorders that may create challenges for the Nurse Aide in the home setting. According to the National Alliance on Mental Illness approximately 43.8 million adults or 1 in 5 adults in the U.S experiences mental illness annually.  Chances are that some of the patients we care for in the home may be experiencing some sort of mental illness.  Learn strategies that can help you when caring for these patients.

 *NEW*Tuesday, December 13th: “A Team Approach to Medication Management”

It takes the entire home health team working together to ad- dress this vital aspect of health care to make a difference and improve the quality of care for those we serve every day. This 90-minute webinar is devoted to promoting a Team Approach to Medication Management in home health.

 

To learn more about any of our programs go to our calendar:  http://www.thinkhomecare.org/events


2016-2017 Aides Teleconference Series Upcoming Schedule

October 3, 2016

Every month the Home Care Alliance of Ma shares the opportunity for Aides to gain their education hours needed by promoting teleconferences put on by the North Carolina Association. Why Participate? An investment in staff education is an investment in quality customer service for all types of agencies. For home health and hospice agencies, these hour-long teleconferences can be used to help meet the 12 hours per year educational requirements under the Medicare Conditions of Participation. For all providers, an educational investment in your staff pays off in quality care!

See below for the upcoming teleconferences available for purchase:

October 13, 2016
TOPIC: No Tricks & No Treats – What Aides Need to Know to Protect Themselves from Negative Accusations & Investigations
Speaker: Sherry Thomas, BSN, MPH
Description: It’s no treat to be investigated by the Federal Office of Inspector General (OIG) … scary sounding…yes? Have you ever heard of the OIG Exclusions List? That is a list you do not want to be on!! Are you aware that federal regulations can prohibit you ever working again in an agency such as a certified home health, hospice, Personal Care Services or a waiver program for seniors that receive federal funding like Medicare and Medicaid? Come join me as we talk about how you can land on this list and an aide’s responsibility to be above reproach. Don’t let the words fraud, abuse, neglect, misappropriation of property or drugs come near your good name. Handouts will include an Aide’s Code of Ethics!

November 10, 2016
TOPIC: The Aide’s Role in Patient Centered Care
Speaker: Kathie Smith, RN
Description: Patient Centered Care focuses on the patient as an individual and takes into account the individual person’s likes, dislikes and what makes for a “good day” along with the tasks necessary to carry out the assigned plan of care. This teleconference will focus on how to see the patient as a unique individual in providing patient centered care.

December 8, 2016
TOPIC: The Aide’s Role in Understanding Mental Health Disorders
Speaker: Cindy Morgan, RN, MSN, CHC, CHPN
Description: This presentation will explore some mental health disorders that may create challenges for the Nurse Aide in the home setting. According to the National Alliance on Mental Illness approximately 43.8 million adults or 1 in 5 adults in the U.S experiences mental illness annually. Chances are that some of the patients we care for in the home may be experiencing some sort of mental illness. Learn strategies that can help you when caring for these patients.

January 12, 2017
TOPIC: Who Can Sleep Tight…When Bed Bugs Bite!
Speaker: Kathie Smith, RN
Description: Bed bugs have been common in U.S. history. Although bed bug populations dropped dramatically during the mid-20th century, the United States is one of many countries now experiencing an alarming resurgence in the population of bed bugs. According to the US Environmental Protection Agency bed bugs are a public health pest. While bed bugs have not been shown to transmit disease, they do cause a variety of negative physical health, mental health and economic consequences. This teleconference will cover the negative effects of bed bugs, how to identify bed bugs and tips in preventing and treating bed bugs.

February 9, 2017
TOPIC: The Aide’s Role in Working with the Immobile Patient
Speaker: John Conrad
Description: Immobility and long periods of inactivity are harmful to elderly patients and can lead to a further loss of ambulation and strength as well as the increased risk of falls. Patients suffering a loss of mobility can also become depressed. Immobility can impact and cause serious health complications – including blood clots, urinary tract infection and respiratory complications. In-home aides play a vital role in helping to increase/maintain patient mobility and in preventing serious negative impacts.

March 9, 2017
TOPIC: The Aide’s Role in Confidentiality and HIPAA
Speaker: Michelle White, MSN, RN
Description: This workshop will focus on assisting your In-Home Aides in understanding HIPAA and confidentiality guidelines. This workshop will offer practical tips to ensure that the para-professional adheres to the required privacy standards. Also included: the impact of social media such as Facebook, My Space, YouTube and cell phones, text messages, etc.

April 13, 2017
TOPIC: The Aide’s Role in Working with a Terminal Client & Their Family
Speaker: Cindy Morgan, RN, MSN, CHC, CHPN
Description: What does it mean to be terminally ill? This presentation will define terminally ill as well as some of the different aspects of care that are so important to the patients and families facing a terminal illness. Learn about the trajectory of terminal illness and what to expect when the patient is nearing the end of life.

May 11, 2017
TOPIC: The Aide’s Role in Infection Control in Home Care & Hospice
Speaker: Michelle White, MSN, RN
Description: This workshop will focus on understanding the basic principles of infection prevention and control. This workshop will also focus on Blood Borne Pathogens and the principles surrounding transmission and methods in which the aide can protect themselves and the patient.

June 8, 2017
TOPIC: Eagle Eye Aides – Recognizing Key Patient Abnormalities
Speaker: Sherry Thomas, BSN, MPH
Description: You are in the first line of patient defense! You are the boots on the ground as far as helping to identify that something is “wrong” with your patient. You are the Eagle Eye Aide! Join this teleconference to learn how to recognize the subtle and not so subtle changes in your patient that is the first clue that something is amiss patient wise and what then to report to your supervisor!

Click Here to go to our Events Calendar to register for one or more of these great programs!


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