Full Quality & Compliance Conference Agenda Now Available!

March 20, 2018

Join us for our first annual Quality & Compliance Conference being held on Thursday, March 29th in Worcester, MA. This conference has been created due to the overwhelming new regulations that agencies need to understand to remain compliant.

After surveying members, HCA determined some of the most important topics that will be discussed during this full day conference.

Members are able to register for the LOW price of $50/person.
5 Nursing CEUs will be awarded!

The agenda is as follows:

 

 

  • ADRs, Pre-Payment Reviews, Post-Payment Audits and Suspensions – Navigating Medicare’s Administrative Appeal Process.
    Robert W. Liles, J.D., M.B.A., M.S., Managing Member, Liles Parker Attorneys & Counselors at Law
    Pre-payment reviews are now being conducted by both UPICs and ZPICs. While the government has placed some restrictions on their use, contractors continue to exercise great latitude in their scope and the length that they are imposed. Similarly, contractors remain in control of post-pay-ments conducted and suspension actions recommended to CMS. In this presentation, Robert W. Liles, J.D., will discuss these enforcement actions and outline the adverse impact each action can have on your agency and discuss your rights under the Administrative Appeal Process.
  • The COPs are Here, is Your Agency Complying?
    Susan M. Filshie, RN, Director of Clinical Consulting, QIRT
    The Conditions of Participation have been here since January, here is what we are seeing that is wrong! Quality in Real Time consults their clients regulary on the new home health standards. Filshie will take a deep dive into what what they have seen regarding the COPs and will give you the steps needed to ensure you are complying with the new regulations. A major focus will be spent on Patient Rights, which has been pinpointed as one of the more “heavy hitters” for the industry.
  • Developing a QAPI Project and the Fundamentals to Make it Successful
    Cheryl Pacella DNP, HHCNS-BC, CPHQ, COS-C, HCS-D, CAP Consulting
    We all celebrated the fact that quarterly record reviews and an annual agency evaluation are no longer required under the new Conditions of Participation. HOWEVER, agencies do need to comply with a robust Quality Assessment and Performance Improvement (QAPI) program. We need to utilize data from record reviews and various reports to prioritize Performance Improve-ment Projects (PIPs). Agencies need to identify at least one QAPI project by July 2018. So where do you start? The goal of this program is to help you identify target areas and provide you with the tools to implement a successful Plan of Action.
  • Panel Discussion: Real Examples of Successful Performance Improvement Projects
    Suzanne Clark, PT, DPT, GCS Direction of PI & Education, NVNA and Hospice
    Melinda Monteverde, RN, MSN, WCCN, Executive Director of Nursing Operations, Steward Home Care
    Kate Mercier, Vice President of Operational Excellence, Brockton VNA
    Three Home Health Agenices in Massachusetts have been put together to show real example of successful Performace Improvement Projects. Panelists will explain how they implemented their projects, what worked, and what didn’t. Q&A time will be available!

DOWNLOAD THE FULL AGENDA HERE!


Something for Everyone at 2018 NEHCC!

March 16, 2018

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There is something for everyone at the 2018 New England Home Care & Hospice Conference and Trade Show. See below just some of the topics that may be suited for you!

Clinical Directors

  • Stop Sepsis at Home: Learn from the Home Care Association of NY on how to equip your clinicians with educational/preventative, screening and follow-up tools to combat sepsis.
  • CoP Compliance: Discuss which key performance indicators have the most impact on quality and client outcomes.
  • Developing and Maintaining a Wound Care Program: Learn about the operational and clinical aspects of creating and/or maintaining your wound care program. Hear real agency examples of using best practices and guidelines and much more!
  • Emergency Preparedness Table Top: Join your peers to take part in a realistic table top simulation.

Quality

  • Communicating with CMS: Get a primer into the new patient-centered language of CMS
  • Metrics for CoP Compliance: Discuss which key performance indicators have the most impact on quality and client outcomes
  • Optimizing Operations Through Data Collection and Dissemination: Examine the changing healthcare landscape and focus on making operational decisions based on data. 

Private Duty

  • How the Age-Friendly Communities Movement Builds Partnerships: Hear local examples of how home care agencies can be involved in the movement to create “Age-Friendly Communities”
  • The Patient Experience: Learn strategies, action items, and tools to enable your agency to achieve improved patient experience while managing all other operational demands.
  • Problem Solving for Clients with Dementia: Learn how to engage direct care staff in active observation of the client, gather information, investigate and examine behaviors, and strategic problem solving. 

CEO

We have carved out an entire CEO track for you to enhance your skills and knowledge as well as engage with panelists, and peers.

  • Employee Recruitment and Retention: Hear successful and unsuccessful strategies to attract and retain top-tier talent.
  • Population Health: Gain the knowledge base you need to make decisions for the population you serve.
  • Home Health Groupings Model (HHGM): Learn from experts on how the final prospective payment system promises to offer the industry direction what what it means for agency strategy and capability heading into 2019.

Therapy

  • Embracing Our Physical Therapy and Occupational Scope of Practice in Home Care: This session will explore how therapy in the home has evolved and expanded and how this impacts you, your patients and your agency. 

Human Resources

  • Employment Law: Examine how various employment laws apply to the home care workforce and understand how to make sure your agency follows these laws and integrates in practice and your employee handbook.
  • Employee Retention: Learn specific approaches on how an agency can better engage the highest performers while still holding the lowest performers accountable and analyze the changing staff dynamics.
  • Engaging the Millennial Workforce: Hear how engaging the growing millennial workforce and understanding their mindset and motivation will be key for your agency in defining duties, assessing skill sets and identifying team leaders.

Finance

  • CFO Panel: Address management concerns, discuss operating efficiencies and internal financial controls and performance indicators.
  • How Population Health and Telemedicine Affect the Bottom Line: Learn how telehealth will show advancement in terms of improved patient satisfaction, increased patient census, reduced cost of care, and decreased nursing visits. 

Hospice & Palliative Care

  • Creating a Pediatric Palliative Care Program: Learn about the interface and collaboration between home care and hospital programs as well as the use of the National Consensus Project to guide current and future program development.
  • The Patient Experience: Learn strategies, action items, and tools to enable your agency to achieve improved patient experience while managing all other operational demands.
  • Ethics of Patient Choice and Aid-In Dying: Discuss how death with dignity/ aid-in-dying laws present new and evolving ethical and legal challenges for agencies in the states where it is legal, or where legislation is pending. 

There are even more break-out sessions to learn from and 5 keynotes not even mentioned! Be sure to take a look at the full brochure to learn about ALL sessions being offered at this years conference!

Go to http://www.NEHCC.com for more information and to register today!

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Something for everyone at NEHCC!

February 27, 2018

Location is everything. 

From the pre-conference programs, to national keynote speakers and the largest trade show in the region, there is just so much to take in at the 8th annual New England Home Care & Hospice Conference and Trade Show. Be part of the action, or take the scenic route to networking, learning and relaxing.  There truly is something for everyone. Join us!

See our detailed brochure and register today. Keep up with all the conference news by subscribing to our blog, following us on Facebook or on Twitter.

 


2017 Star Awards, Innovation Showcase Winners Announced!

June 2, 2017

The Home Care Alliance of Massachusetts is pleased to announce its 2017 industry innovators and stars. Awardees will be celebrated during the Innovations Showcase & Star Awards on June 20 at the Granite Links Golf Club, Quincy.

The 2017 honorees include:


Aides of the Year

Gach Clamp, HHA, Emerson Hospital Homecare, Concord

Nancy Quinlan, CNA/HHA, Aberdeen Home Care, Danvers


Clinicians of the Year

David Ahearn, MSW, Baystate Home Health, Springfield

Carlton Jorge, RN, Community Nurse Home Care, Fairhaven


Managers of the Year

Arline McKenzie, Nursing Manager, Walpole Area VNA

Susan Proulx-Galster, Hospice & Palliative Care Program Manager, Circle Home, Lowell


Physician of the Year

David Prybyla, MD, Orthopaedics Surgical Associates, North Chelmsford


Home Care Champion

MA Pediatric Home Nursing Care Campaign


Legislator of the Year

Representative Aaron Vega (D-Holyoke)


Innovation Winners

HouseWorks, Newton:  Instant Hire Event

Southcoast VNA, Fairhaven:  Camp Angel Wings

Brockton VNA:  Lean Process Management


These awards celebrate the exceptional accomplishments of the everyday heroes in our midst who make incredible differences in the lives of their patients/clients and their families. Though there are too few opportunities to recognize all who deserve one, a STAR award brings well-deserved recognition for both the agency and the individuals.

Granite Links

Granite Links Golf Club

Please join us on June 20 as we salute and celebrate the best programs and people in our industry today!

Return to www.thinkhomecare.org.


Our Time to Shine: Innovation & Star Award, Nominations Now Open!

January 4, 2017

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The Alliance’s annual celebration of innovation and excellence will return to the Granite Links Golf Club in Quincy on June 20, 2017. As always, invitations to attend will be sent to a broad health care audience.

Together, we can celebrate our people and our pioneers and recognize what our awardees and member agencies: make life better for our thousands of patients and their families. In celebrating individual achievement, we shine a light on our collective accomplishments.

Two Opportunities to Shine:

  • Nominate a program, product, or operational change that has: A) Enhanced the well-being of patients, clients, or the community, B) Driven efficiency in operations or the health care system, or C) Enhanced the productivity or satisfaction of agency staff.
  • Nominate an employee or homecare supporter for a STAR Award. These awards celebrate the exceptional accomplishments of the everyday heroes in our midst who make incredible differences in the lives of their patients/clients and their families. Though there are too few opportunities to recognize all who deserve one, a STAR award brings with it some well-deserved recognition for both the agency and the individual.

Ways to Nominate:

Email/Fax/Mail: Fill out our hard-copy nomination form and submit to:

Tim Burgers
75 Kneeland St., Ste. 709
Boston, MA 02111
Fx: (617) 426-05109
tburgers@thinkhomecare.org

Nominations may be made by Alliance agencies, their patients, or their partner organizations and are due by April 14, 2017.

Final selections will be made by the Alliance’s Membership & Awards Ceremony Committee. Each winner will be invited to attend the ceremony as guest of the Alliance, along with the person who nominated him/her, as well as three additional guests.

Please join us in this opportunity to celebrate and honor our industry innovators and our “STARs.”

The 2017 Aide and Clinician of the Year will be honored on the covers of our 2018 directories.

Innovations Awards

The Innovations Awards recognize programs, products, or operational changes that enhance patient, client, or community, well-being; drive efficiency in operations or the health care system’; enhance staff productivity or satisfaction.

Star Awards

The Star Awards celebrate the exceptional accomplishments of the everyday heroes in our midst who make incredible differences in the lives of their patients/clients and their families. Though there are too few opportunities to recognize all who deserve one, a STAR award brings well-deserved recognition for both the agency and the individual.

For more information on Our Time to Shine go to www.thinkhomecare.org/shine

 

 


2017 New England Home Care & Hospice Conference and Trade Show Speaker Proposal Deadline Approaching!

December 28, 2016

NEHCC SPEAKER PROPOSAL SUBMISSIONS NOW DUE BY DECEMBER 31st!

With the holidays around usNEHCC-2015-Logosm, the NEHCC committee wanted to provide the gift of a deadline extension! To date there have been many qualified and appealing submissions but it is no longer too late to submit your own presentation!

The NEHHC welcomes Speaker Presentation applications from a diverse audience of home health and healthcare experts.

SUBMIT YOUR PROPOSAL HERE!

The New England Home Care & Hospice Conference and Trade Show is designed for senior and mid-level administrative and clinical staff. The conference features multiple keynote sessions, workshops, and intensive programs. Topics are designed to meet the needs of all agencies, including Medicare-certified, private duty, and hospices. The New England Home Care & Hospice Conference and Trade Show is the region’s premier event for home care and hospice agencies. It’s hosted by the six New England state home care Associations, which collectively represent nearly 400 organizations. This coming year, the conference returns to the Radisson Hotel Manchester May 16 – 18, 2017.

Go to www.NEHCC.com for more information about the conference!

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Educational Calendar Updates

November 15, 2016

As you probably know, the Home Care Alliance of MA is constantly adding new programs in our calendar, especially with all that is changes in our industry. Please see below some new (and old) programs that we have to offer over the next few weeks:

Thursday, November 17th: “Coping with Chaos: Compliance Climate 2016”

Home Health and Hospice agencies must continue to navigate a chaotic environment with no end in sight.  Get clarity on what the government enforcement agencies and contractors are focusing on in 2016-2017.  Learn how to formalize processes and systems to capture key payment and clinical documentation concerns to avoid overpayment requirements and disclosures, including use of PEPPER data.  Understand how to approach communications and requests from the MACs, ZPICS, the OIG and the DOJ. Finally, take control of your agency’s health and survival by committing to a sound ethics and compliance program framework and evolving ethics and compliance activities.

 *NEW*Tuesday, November 29th: “Medicare B Home Nurse Practitioner Program”

Certain outpatient therapy and other Medicare services may be furnished by a home health agency (HHA) to individuals who are not homebound or otherwise are not receiving services under a home health plan of care (POC) using Medicare Part B billing. As of January 1, 2016, Medicare expanded this list to include advance care planning as a billable service provided by either a physician or a nurse practitioners.  Hear how one agency has developed and successfully used Part B Billing to expand the scope of their community services.

 *NEW*Wednesday, November 30th,, and Wednesday, December 7th: “Riding the Wave: OASIS C-2 Changes”
Oasis-C-2 is just over a month away; are your clinicians aware of all the changes? Come join the HCA for training on the structure and content changes in the OASIS-C2 data set that are effective January 1, 2017. These new items can impact your quality scores and re-imbursement; so be sure your clinicians are familiar with the changes.

*Western MA date and location TBD*

 *DATE CHANGE*Monday, December 5th: “The Gold Standard: Understanding the Background and Importance of Compression for Wound Care Patients”

Compression plays a vital role in both wound healing and reduction of wound recurrence.  Participants will increase their understanding of lower extremity ulcer presentation, compression types, options, dosage and how each can ultimately impact success and outcomes. In the home health arena, it is vital to clearly understand current options available to maximize clinical effectiveness and cost-efficiency.

 Tuesday, December 6th: “Financial Management Conference” *NOTE AGENDA ADDITION: Medicare PPS Changes for 2017*

Agency CFOs and CEOs will be well served by joining HCA on December 6 in Norwood for the Annual Financial Managers Conference. This year’s event features a stellar line-up of expert panels including speakers on Value-Based Purchasing, Revenue Cycle Management, Bundled Payments, and HIPAA/ Cyber Security

 Thursday, December 8th: “The Aide’s Role in Understanding Mental Health Disorders”

This presentation will explore some mental health disorders that may create challenges for the Nurse Aide in the home setting. According to the National Alliance on Mental Illness approximately 43.8 million adults or 1 in 5 adults in the U.S experiences mental illness annually.  Chances are that some of the patients we care for in the home may be experiencing some sort of mental illness.  Learn strategies that can help you when caring for these patients.

 *NEW*Tuesday, December 13th: “A Team Approach to Medication Management”

It takes the entire home health team working together to ad- dress this vital aspect of health care to make a difference and improve the quality of care for those we serve every day. This 90-minute webinar is devoted to promoting a Team Approach to Medication Management in home health.

 

To learn more about any of our programs go to our calendar:  http://www.thinkhomecare.org/events


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