Guest: Eric Scharber is a principal at Exact Recruiting, a Simione Talent Solution, where he leads talent acquisition and employee retention for the home care and hospice industry. He oversees executive search and non-executive recruiting services, as well as recruitment process outsourcing, compensation analysis, and employee satisfaction survey services.
James Fuccione, former Director of Legislative and Public Affairs for the Home Care Alliance, was extensively quoted in an article in the Springfield Republican today. The article, “Personal care attendants have less training, checks than other home care workers,” by Shira Schoenberg, Statehouse reporter for the Republican, compares background checks and training requirements for workers in the state Personal Care Attendant program with workers employed by home care agencies that provide services under the Executive Office of Elder Affairs home care program.
Home care workforce struggles are being highlighted based on data collected by the Paraprofessional Healthcare Institute and reported by WBUR.
The data is staggering and all points to a theme that the New England states will struggle with attracting enough home care workers to meet demand. The six states in the region also have the lowest birthing rates in the country. Combined with a rapidly aging population, researchers conclude that the workforce has to come from outside the region and likely outside of the united States entirely. The story points out the following stats:
As of 2014, more than a quarter of the home health care workers in Massachusetts were foreign-born, according to census data compiled by the Paraprofessional Healthcare Institute. Forty-one percent of the nursing assistants in the state’s assisted living facilities were also born outside of the U.S. And these numbers likely miss immigrants who work part-time or who may be here illegally and working under the radar.
The WBUR story quotes Barry Bluestone, a professor of public policy at Northeastern University who’s run some of the jobs numbers, and predicts that in Massachusetts, “we’re going to need about 93,000 additional home care workers over the next 10 years, or almost 10,000 a year.”
Bluestone lays out that the enormous challenge is potentially compounded by the political landscape:
“These are overwhelmingly immigrant workers, and what I fear is if the current kind of political environment either shuts off immigration, or potential immigrants look at the United States and say this is not a very comfortable or safe place to be,” Bluestone says. “I don’t have any idea how we’re going to fill those 10,000 jobs each year.”
WBUR also had a follow-up piece on their “Morning Edition” show spoke only to 1199 Service Employees International Union as a “representative” of the home care industry and workforce. SEIU shared national wage data and touted their work to achieve local raises to personal care attendants (PCA), leaving unaddressed the broader problem for home health aides, homemakers and other in-home caregivers related to rates and regulation. Recognizing the difficulty of covering a complex issue in a five-minute radio interview, the Home Care Alliance contacted WBUR with clarifying information and offered the organization’s expertise, along with that of member agencies.
For those looking, employers and job seekers in the home health industry may find career information through the New England Home Care Career Center, which is co-managed by the Home Care Alliance of Massachusetts.
Registration is OPEN NOW for the first Community Health Worker (CHW) Registered Apprenticeship Program established in Massachusetts and one of only a few in the nation.
The Center for Health Impact TM (formerly known as Central MA AHEC) in Worcester, Massachusetts is delighted to report that the Fairlawn Foundation Fund of the Greater Worcester Community Foundation has awarded funds to establish the creation of a Community Health Worker (CHW) Registered Apprenticeship Program in Central Massachusetts.
Apprenticeship is a flexible training system that benefits both employers and workers through its structured on-the-job learning and job-related classroom instruction. (Learn more about Apprenticeship USA at: https://www.doleta.gov/OA/apprenticeship.cfm.)
The 150-hour course, anticipated to start on April 5th, 2016 (pending enrollment/subject to change) will be offered free of charge to qualified applicants in Central Massachusetts by the Center for Health Impact TM Outreach Worker Training Institute (OWTI) in Worcester. Participants will earn a certificate of course completion aligned with the requirements established by the Massachusetts Board of Certification of CHWs.
To qualify, an individual must be employed or about to be employed with an employer who will:
Provide them 2200 hours of on-the-job paid apprenticeship learning and supervision in one calendar year
Reward the apprentice for skills gained by an increase in pay within one calendar year
Authorize the apprentice to attend the 150-Hour course (120 hours of class time; 30 hours of homework).
Benefits for employers:
Access to free CHW core competency training for employees
Access to incentives as an employer working with the CHW Registered Apprenticeship Program
Well trained and job proficient employees who meet employers’ specific needs
Enhanced employee retention
Improved service delivery
For questions, or to request the registration package for the Community Health Worker (CHW) Registered Apprenticeship 150-Hour Certificate Course, please contact: Tatyana Gorodetsky, at email@example.com or by phone at: 508-556-1332.
Home care is a tough and rewarding career, but now working for a home care agency could be one of the best places to be employed in general.
Several Home Care Alliance member agencies made a strong showing on the Boston Globe’s “Top Places to Work 2014,” where employee satisfaction surveys are used to judge how well companies treat their workers. This methodology propelled four agencies to be recognized on the annual list.
Comfort Home Care earned the top spot under the “large employer” category with an employee amount between 250 to 999.
In the “mid-size” company rankings with an employee number between 100 and 249 workers, three home care agencies made the list: Visiting Angels of Newton and Canton (#6), Able Home Care (#22), and Community Nurse & Hospice Care (#31).
Among the survey statements are the following:
■ Direction: “I have confidence in the leader of this company.”
■ Execution: “New ideas are encouraged at this company.”
■ Connection: “My job makes me feel like I am part of something meaningful.”
■ Management: “My manager cares about my concerns.”
■ Work: “This company encourages different points of view.”
■ Pay and benefits: “My pay is fair for the work I do.”
■ Engagement: “This company motivates me to give my very best at work.”
The Globe invited 1,660 companies to participate in the 2014 Top Places to Work survey. Of those, 366 organizations employing more than 336,000 people went all the way through the process, allowing the Globe to conduct a confidential survey of their workers.
The Home Care applauds the agencies in the “Top Places to Work” ranking and all agencies that keep people healthy and independent at home.
The 2012 graduates of the Emerging Leaders program
This week was Graduation Day for our 2012/13 Emerging Leaders Class. The Emerging Leaders program is a collaborative effort between the Home Care Alliance of MA and Suffolk University’s Moakley Center for Public Management. Students in the program attend classes – taught by Suffolk faculty – one full day a month for nine months. Upon completing the program, they receive a Certificate in Home Care Management, as well as course credits to apply towards a master’s level program at Suffolk.
In a ceremony attended by family, friends and faculty, the graduates heard from class speaker Michelle Landry about how the students bonded over, and overcame, their fear of writing class papers and about the value of the course information. Keynote Speaker Meg Doherty, CEO of NVNA and Hospice, congratulated the class on their commitment to learning and leadership despite the sacrifices made and the disruption to their lives and that of their families. “As leaders,” she told the class, “you will not just do a job, but make a difference.”
Congratulations to this year’s graduation class: Barbara Belony, Jose DeLaRosa, Janez Hicks, Michelle Landry, Mary O’Malley, Michelle Sweeney, Jenna Tarara, Bernadette Ward and Kathy Wisenski.
Last June, the Alliance launched its new Career Center to connect Massachusetts home care agencies with the professionals they need to expand and enhance their businesses. This month, we’re pleased to announce that the Career Center is expanding into the rest of the region, and will include new partner associations from across New England.
The Alliance was also able extend the introductory $100 price for 30-day listings (a savings of 43%) for members who enter a coupon code through the beginning of April. Members may also use a separate coupon to receive a 20% discount on any Career Center purchase — including bulk packages — both during and after the introductory period. For a full explanation of the changes and access to the members-only coupon codes visit the Career Center FAQ (log-in required).
If you haven’t already get started by creating a FREE Employer or Job Seeker profile and start posting your open positions or resumes (existing profiles on the Career Center will operate as before). Packages of 5 and 10 jobs are available, as are 60 and 90-day listings, as well as a variety of extras to ensure maximum exposure for your listings.
Contact the HCA’s Tom Meyer at (617) 482-8830 or Annissa Couch at (866) 376-0949 x 6047 with questions, or just visit the Career Center.