How does Massachusetts Compare to National Results from HHCAHPS?

Results from the CMS national survey, Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) Survey, that asks patients about their experiences with Medicare-certified home health agencies, are now available on Quality Care Finder website.

Massachusetts scored better or the same compared to national results for 4 out of 5 survey items. “Percent of patients who reported that their home health team gave care in a professional way” was the survey result where Massachusetts scored 1% less than the national level. See how specific agencies in your local area compare to the state and national results.

HHCAHPS will be updated every four months with new survey data and will complement the clinical measures available on the “Home Health Compare” website. This survey collects feedback on topics that patients have identified as important to them in determining which home health agencies provide high-quality care. Ratings include an overall rating of home health care and a patient’s willingness to recommend the agency to someone else.

For more information on the survey, visit https://homehealthcahps.org.

Return to www.thinkhomecare.org.

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