Talking Home Care: Ryan McEniff on Running a Private Care Agency

August 6, 2018
Ryan McEniff of Minute Women

Ryan McEniff

How did a “big, six-foot-six, burly guy” become the owner of Minute Women Home Care? For the seventh episode of the Talking Home Care podcast, Pat Kelleher talks with Ryan McEniff about what it takes to run a successful private home care agency. Topics include:

  • Ryan’s personal story about entering the industry;
  • The challenges (and opportunities) of transitioning from family to paid home care;
  • How home care can restore clients’ work/life balance;
  • Whether home care can remain affordable to middle-class families in a bustling economy;
  • Why finding (and keeping) the best staff is sometimes a bigger challenge than attracting clients;
  • Going the extra mile to protect clients with national background checks;
  • The single most important question all families should ask when choosing an agency for their loved ones (jump ahead to 34’35” to find out); and
  • Ryan’s own podcast, The Caregiver’s Toolbox (expect Pat on an upcoming episode).


You may listen to the podcast by clicking the play button above, downloading it directly, or subscribing through iTunes or Google Play. (Length: 37 minutes; Size: 18 MB). If you enjoyed it, please give us a five-star review so others can find it as well.

Host: Patricia Kelleher is the Executive Director of the Home Care Alliance of Massachusetts.

GuestRyan McEniff has been the owner of Minute Women Home Care since 2013. He became passionate about home care when his mother needed care while battling cancer. He is also a Certified Dementia Practitioner and the host of The Caregiver’s Toolbox podcast.


Talking Home Care LogoDon’t want to miss the next episode of Talking Home Care? Subscribe through iTunes, Google Play, or accessing its feed directly.

Return to www.thinkhomecare.org.


Take the Guess-Work Out of Employee Compensation with Our 2018 Survey

August 6, 2018

The 2018 Compensation Survey is an indispensable tool for c-suite staff and HR managers, proving a quick and accurate reference of industry pay standards for your employees.

The survey contains information about prevailing pay and benefits for the full range of positions in home care agencies. It lists pay and benefits figures for dozens of positions, including: executive, administrative, supervisory, care giving, and clerical positions.

The survey is available for purchase on our website for $400 for members, $500 for non-members (members who participated in the survey should have received coupon codes with an additional discount). Make sure you have the tools you need to make the best decisions for you and your staff.

The full survey is over 200 pages. To get a sense of the available information, click the sample pages above.

Return to www.thinkhomecare.org.


Talking Home Care: Eric Scharber on Workforce Challenges: “Whoever Has the Talent Is Going to Win”

May 22, 2018
Eric Scharber of Exact Recruiting

Eric Scharber

For the sixth episode of the Talking Home Care podcast, Pat Kelleher talks recruiting and retention with Eric Scharber, a principal of Exact Recruiting. Topics include:

  • The advantages to employers of focusing on retention as much as recruiting
  • How small changes in retention can make a real difference to an agency’s bottom line
  • Why offering staff development is sometimes more important than pay increases
  • The challenges (and opportunities) of hiring Millennials
  • How to get graduating nurses and therapists to consider careers in home care and hospice
  • The specific challenges of retaining non-medical caregivers such as CNAs and home health aides

You may listen to the podcast by clicking the play button above, downloading it directly, or subscribing through iTunes or Google Play. (Length: 28’30”; Size: 15 MB).

Host: Patricia Kelleher is the Executive Director of the Home Care Alliance of Massachusetts.

GuestEric Scharber is a principal at Exact Recruiting, a Simione Talent Solution, where he leads talent acquisition and employee retention for the home care and hospice industry. He oversees executive search and non-executive recruiting services, as well as recruitment process outsourcing, compensation analysis, and employee satisfaction survey services.

Talking Home Care LogoDon’t want to miss the next episode of Talking Home Care? Subscribe through iTunes, Google Play, or enter the following in your podcast app: https://thinkhomecare.wordpress.com/category/talking-home-care-podcast/feed/

Return to www.thinkhomecare.org.


Advocacy Alert: Email Senators Urging Support for HCA Budget Priorities

May 18, 2018
Last week, the Massachusetts Senate Ways and Means committee released its fiscal year 2019 state budget totaling $41.4 billion dollars. Senators had a deadline of Monday to file amendments to the bill, and it will be debated next week. Three Alliance priorities have been filed as amendments. Below are brief descriptions of each, with a link to send a pre-drafted email to your state legislator. The Alliance encourages you to send an email for all three amendments.

Amendment #589: EMAC Assessment Hardship Waiver:

  • This amendment would authorize the Department of Unemployment Assistance to establish a hardship waiver for employers that provide services to EOHHS/EOEA clients, or services in the public interest, who have a financial burden as a result of their EMAC tax liability. Take Action.

Amendment #560: Enough Pay to Stay Amendment:

  • This amendment would provide $28.8 million in increased funding for the State’s home care system front-line workforce. Take Action.

Amendment #620: Continuous Skilled Nursing Funding

  • This amendment would provide a $16 million increase for the Commonwealth’s Continuous Skilled Nursing program to address the workforce shortage resulting in unfilled service hours. Take Action.

Celebrate Nurses Week

May 4, 2018

Next week is National Nurses week. It is a time to celebrate the dedication, caring and overall contributions of those who choose nursing as their profession.

The Home Care Alliance would like to share your nursing human interest stories next week across our various social media platforms, whether it’s a shout out to a team or a staff member.

Email Megan Fournier at mfournier@thinkhomecare.org to tell us why you love home care & hospice nurses – OR – share our post below and comment why!

Celebrate Nurses Week 2


This Guide Has All You Need to Find Home Care in Massachusetts

April 25, 2018

Now in its 12th edition, the Guides to Private Home Care Services have connected tens of thousands of families with the home care agencies that can help them care for their families and loved ones.

Need a primer on what home care can do? Don’t know how to pay for it? Don’t know how to select an agency, whom to trust, or what agencies are available in your are? This free directory answers all of your questions.

Click the images above to order.

 

Screenshots from the directories.

Looking for something more comprehensive? the Resource Directory is intended for professionals and others who make regular referrals to home care, the Private Care Guides are designed for consumers and are always available at no charge.

Return to www.thinkhomecare.org.


Full Quality & Compliance Conference Agenda Now Available!

March 20, 2018

Join us for our first annual Quality & Compliance Conference being held on Thursday, March 29th in Worcester, MA. This conference has been created due to the overwhelming new regulations that agencies need to understand to remain compliant.

After surveying members, HCA determined some of the most important topics that will be discussed during this full day conference.

Members are able to register for the LOW price of $50/person.
5 Nursing CEUs will be awarded!

The agenda is as follows:

 

 

  • ADRs, Pre-Payment Reviews, Post-Payment Audits and Suspensions – Navigating Medicare’s Administrative Appeal Process.
    Robert W. Liles, J.D., M.B.A., M.S., Managing Member, Liles Parker Attorneys & Counselors at Law
    Pre-payment reviews are now being conducted by both UPICs and ZPICs. While the government has placed some restrictions on their use, contractors continue to exercise great latitude in their scope and the length that they are imposed. Similarly, contractors remain in control of post-pay-ments conducted and suspension actions recommended to CMS. In this presentation, Robert W. Liles, J.D., will discuss these enforcement actions and outline the adverse impact each action can have on your agency and discuss your rights under the Administrative Appeal Process.
  • The COPs are Here, is Your Agency Complying?
    Susan M. Filshie, RN, Director of Clinical Consulting, QIRT
    The Conditions of Participation have been here since January, here is what we are seeing that is wrong! Quality in Real Time consults their clients regulary on the new home health standards. Filshie will take a deep dive into what what they have seen regarding the COPs and will give you the steps needed to ensure you are complying with the new regulations. A major focus will be spent on Patient Rights, which has been pinpointed as one of the more “heavy hitters” for the industry.
  • Developing a QAPI Project and the Fundamentals to Make it Successful
    Cheryl Pacella DNP, HHCNS-BC, CPHQ, COS-C, HCS-D, CAP Consulting
    We all celebrated the fact that quarterly record reviews and an annual agency evaluation are no longer required under the new Conditions of Participation. HOWEVER, agencies do need to comply with a robust Quality Assessment and Performance Improvement (QAPI) program. We need to utilize data from record reviews and various reports to prioritize Performance Improve-ment Projects (PIPs). Agencies need to identify at least one QAPI project by July 2018. So where do you start? The goal of this program is to help you identify target areas and provide you with the tools to implement a successful Plan of Action.
  • Panel Discussion: Real Examples of Successful Performance Improvement Projects
    Suzanne Clark, PT, DPT, GCS Direction of PI & Education, NVNA and Hospice
    Melinda Monteverde, RN, MSN, WCCN, Executive Director of Nursing Operations, Steward Home Care
    Kate Mercier, Vice President of Operational Excellence, Brockton VNA
    Three Home Health Agenices in Massachusetts have been put together to show real example of successful Performace Improvement Projects. Panelists will explain how they implemented their projects, what worked, and what didn’t. Q&A time will be available!

DOWNLOAD THE FULL AGENDA HERE!


%d bloggers like this: